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FREE Returns
If you are not 100% satisfied with your purchase for any reason, just contact us and we’ll be happy to provide a FREE pre-paid return label for any order shipped within the EU or United Kingdom. Return your order to us within 30 days of when the order was shipped, and we’ll process a full refund back to the original payment method. After 30 days, if the product has not been burned or used, we will be able to offer store credit only. Customers will be responsible for shipping costs for returns made past 30 days. Only items purchased from eu.solostove.com are eligible for returns.

LIFETIME Guarantee
We warranty each and every Solo Stove product to be free of manufacturing defects, and we will replace with a new product, at our option, any genuine Solo Stove product sold by an authorized retailer that is deemed defective. Solo Stove does not warranty its products against normal wear or misuse.

Holiday Shipping Guarantee
Solo Stove is not responsible for failures or delays due to circumstances outside our control. Note, backordered products are not included in guaranteed delivery window.